Welcome to It’s All About Etiquette!

It’s All About Etiquette offers corporate and business etiquette workshops for professionals and comprehensive programs for children and teens. Our etiquette training will provide you, your family member, or your employees the social skills needed for both personal and professional success in life. Our classes are entertaining, hands-on, interactive and educational and are focused around 21st century living. It is with pride and honor that we have the opportunity to educate individuals with the social skills and proper manners that are expected in everyday life interactions.

It's All About Etiquette is headquartered in Scottsdale, Arizona and serves clients nationally as well as locally in Scottsdale, Paradise Valley, Phoenix and surrounding areas.

Why Manners?

Individuals need to learn proper manners and social skills now more than ever. Competition for acceptance into colleges and good jobs is becoming increasingly tough and those who possess social skills that are well developed and natural, will stand out in the crowd and have a big leg up on their peers. Respecting and valuing others, developing high integrity, and making others feel at ease are the key reasons that society practices good manners.

Etiquette For Professionals

Business Etiquette & Professional Development Training

Do your professionals possess the polished soft skills and business etiquette knowledge to best represent your company in today’s competitive world? Equip your team with business etiquette skills to present a first-class image of your company to compete successfully in today’s global arena. Our business etiquette and professional development training covers the skills employees and business leaders require to be successful and for your company to prosper. Let us prepare a program to meet your goals!

Business Etiquette Workshop for the Professional

Business Etiquette Workshop for the Professional

Are you presenting yourself at your personal and professional best? Are you making a positive first impression, and are you confident in social situations?

Equip yourself with the essential business etiquette and protocol you will need to achieve your personal and professional goals and feel more confident in social interactions with others. Our Business Etiquette Workshop for Professionals will polish your personal brand, give you the confidence you need for social success, and enable you to present yourself at your personal and professional best!

Who will benefit? Business professionals, small business owners, executives, college graduates, entrepreneurs, and fundraisers!

Make a Positive Powerful First Impression

•  Why a Professional Image is Crucial to Your Success
•  First Impressions Count
•  Project Confidence with Your Greeting
•  Protocol for Business Greetings and Introductions
•  Positive and Negative Body Language
•  Speak with the Right Tone and Clarity
•  Common Courtesies in Public Places

Business Communications and Office Protocol

•  Business Meeting Protocol
•  The Importance of a Business Thank You Note
•  Strategies for Effective Communication
•  Professional Office Etiquette
•  Cell Phone Etiquette & Texting
•  Email Communications
•  Telephone Etiquette & Techniques for Quality Service
•  Social Media Protocol
•  Business Language Skills

Network Know-How

•  How to Make an Entrance and Work the Room
•  Remembering Names
•  How to Start a Conversation and Keep it Going With Small Talk
•  Graciously Enter and Exit a Group
•  How to Hold Your Food and Drink
•  Foods to Avoid
•  Business Card Exchange
•  How to Excuse Yourself From a Rambler
•  After the Event Follow-Up

The Polished Professional Image

•  Dress to Impress
•  What is Acceptable Business Attire for Business, Business Casual and Casual
•  The Importance of Quality and Fit
•  How the Right Colors Enhance Your Appearance
•  Look Polished and Well Groomed
•  Professional Dress for Men
•  Wardrobe and Make-up Tips for Women

Business Dining Etiquette and Table Manners: An Interactive Four-Course Meal

•  How to Extend an Invitation
•  Duties of the Host and Guest
•  Seating Arrangements in a Business Setting
•  Navigating the Place Setting
•  American/Continental Style of Dining
•  Silverware Savvy
•  Wine Etiquette and Protocol
•  Toasting
•  How to Eat Soup and Salad
•  Breaking Bread
•  Dealing with Unwanted Food Objects
•  Dinner Conversation and When to Talk Business
•  How to Eat Difficult Foods
•  Business Meal Mishaps
•  Silent Waiter Signals
•  Paying the Bill and Tipping
•  Cocktail Party Etiquette

Five Hour Workshop Includes:

•  Professional Training Workshop
•  Training Manual
•  Four-Course Lunch
•  Workshop Training Certificate

Workshop Fee: $ 495.00 per person

Class Dates & Pricing
   Start Date: JUN 22nd 2019  Start Date: SEPT 21st 2019  Start Date: NOV 16th 2019
   Time: 10:00am-3:00pm  Time: 10:00am-3:00pm  Time: 10:00am-3:00pm
   Price: $ 495.00/person  Price: $ 495.00/person  Price: $ 495.00/person
  Register JUN 22nd Class  Register SEP 21st Class  Register NOV 16th Class 
   Registration closes at
11:59PM JUN 15, 2019
 Registration closes at
11:59PM SEP 14, 2019
 Registration closes at
11:59PM NOV 9, 2019

Organize A Group
The Business Etiquette Workshop for the Professional may be booked for private groups. Pricing will vary depending on the size of your group.
For more information please call 480-510-6346 or e-mail SueAnn Brown at This email address is being protected from spambots. You need JavaScript enabled to view it..

Manners Matter!!! Honestly, the class is worth every penny! SueAnn is fantastic, friendly, and caring! I highly recommend, even just to freshen up on your etiquette.
~ Jason L.

“The world was my oyster but I used the wrong fork.”
~ Oscar Wilde

Clients & Affiliates

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