Business Seminars Offered
The Art of the Business Meal" data-mosaic-order-date="">
The Art of the Business MealTopics include: How to extend an invitation - duties of a host and guest – who sits where - napkin etiquette - navigating the place setting - American/Continental style dining - silverware savvy - hands-on dining tutorial - wine etiquette and protocol – toasting – proper way to eat soup and salad - breaking bread - dealing with unwanted food objects - dinner conversation - when to talk business - how to eat difficult foods - dealing with meal mishaps - silent waiter signals - paying the bill and tipping.
The Polished Professional" data-mosaic-order-date="">
The Polished ProfessionalTopics include: Handshakes, greetings and introductions - remembering names - making a powerful first impression - business card protocol - body language and nonverbal communications - how to make an entrance and work the room – effective meeting protocol - the art of small talk - master your mingling - appropriate attire and grooming - techno-etiquette.
First Class Customer Service" data-mosaic-order-date="">
First Class Customer ServiceTopics include: Telephone Etiquette – Telephone techniques for quality service, voice tone and sincerity, value the customer experience, active listening to satisfy even the more challenging phone caller, courtesy is the best policy.You are the Company - Employee image and how it impacts the company image, importance of first impressions, the power of attitude, the strength of words, the significance of compassion, how actions-words and attitude create-or ruin-a customer’s experience, go the extra mile with a smile.
Look Like You Mean Business
Professional Image for Men and Women" data-mosaic-order-date="">
Look Like You Mean Business
Professional Image for Men and WomenFirst impressions are formed in 7 seconds – 38% how you say things, 7% what you say, 55% how you look!
Topics include: What do your clothes say about you? – how should your clothes fit – what is acceptable business attire - the importance of quality – how the right clothing colors enhance your appearance – essential accessories – 10 different wardrobe categories – how to dress for various social situations – body type do’s and don’ts – wardrobe mistakes – how to look polished and well groomed.
Workshop For Women" data-mosaic-order-date="">
Workshop For WomenTopics include: How your image makeover can bring out self-confidence - analyzing your style of business dress – why you have a closet full of clothes and nothing to wear – tips on building a wardrobe with fewer pieces - how the right colors enhance your look –identifying and minimizing figure flaws – how to choose the right accessories – choosing the proper undergarments – how to achieve healthy looking skin – eyebrow shaping - what make-up colors match your skin tone – makeup application that will enhance your best facial features – how to decide on your best hair style and color.
Networking Know-How" data-mosaic-order-date="">
Networking Know-HowTopics include: How to make an entrance and work the room – show confidence through your handshake – remembering names – how to start a conversation and keep it going – graciously enter and exit a group – introducing yourself and others – how to hold your food and drink – what foods to avoid – business card exchange – how to politely excuse yourself from a rambler – after the event follow-up.
For your convenience, we can support you in the following:" data-mosaic-order-date="">
For your convenience, we can support you in the following:Keynote Speaker for Larger Groups
Lunch & Learns
International Etiquette - Success in the Global Arena" data-mosaic-order-date="">
International Etiquette - Success in the Global ArenaTopics include: Pre-meeting strategies – multi-national greetings and introductions – international business card etiquette – meeting protocol – dining customs – tipping and toasting – gestures – body language and personal space – gift giving customs – professional appearance – conversation customs – importance of rank and status – travel smart - dress.
It's All About Etiquette!" data-mosaic-order-date="">
It's All About Etiquette!For more information about our business etiquette seminars please contact us at 480-510-6346.
We look forward to your business!
SueAnn did a TERRIFIC job in educating my team of employees with table manners, restaurant etiquette, etc. A better understanding of etiquette will undoubtedly help in building client relationships and serve as a positive branding image of my company. Thank you SueAnn!
~ Charles Schwab, Corporate Client